Refurbished products can not be listed for this category. Solution: Ensure that all products have at least one attribute assigned Problem: The product does not have any attributes associated with it Problem: The manufacturer field in your product is emptyĪt least one product in this multi-variation product group has no attributes Solution: Identify which product option has duplicate attributes and assign the correct attributes to that option. Problem: One of your product options has the same attributes as another option.

Option's variants duplicate another option's Solution: Assign a Category ID to your product using the category field in Gateway UI or using the bulk upload tool. Problem: Your product does not have a category Solution: Add Product ID (and Product ID type) Problem: Your product doesn't have a valid Product Identifier (and Product Identifier Type) Solution: Complete your Gateway Account Setup, then allow 72 hours for your listing to manually re-enter Product Screening. Problem: Your product was submitted into the Product Screening Process before you finished activating your account. Use your browser's search tool to quickly scan this document for the rejection reason you'd like to fix. If your product(s) were rejected during the Product Screening Process, you can find the reason for your rejection by locating the product on the Products page on Gateway. Once you've found the listing, you can view the rejection reason by hovering your cursor over the red “Rejected” box next to your product name.īelow, we've provided a list of common rejection reasons, and instructions for fixing these issues. Merchant Central Marketplace on Gateway Product & Product Group Creation How do I fix a rejected product?

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